TikTok Companions with TSPA on New Initiative to Present Help and Coaching for Content material Moderators
As part of its ongoing efforts to improve its security tools and processes and protect its predominantly younger user base, TikTok announced that it has partnered with the Trust and Safety Professional Association (TSPA) for a new program that will involve everyone Presenter at TikTok will have access to support, training, and resources to both improve understanding of broader industry trends and ensure they have access to nursing resources to meet the challenges of the role.
As explained by TikTok:
“”Our partnership with TSPA reflects TikTok’s deep commitment to the careers and wellbeing of our employees in the area of trust and safety. Our support for TSPA will also improve the TikTok community by helping us keep learning and repeating our approach to protecting people. “
After a number of controversies, much of it due to the app’s rapid growth, TikTok has been working on upgrading its security tools and resources over the past few months.
Which is critically important because than The New York Times reported last yearMore than a third of all TikTok users in the US are under the age of 14. This puts the app in a strong position of influence for many vulnerable, vulnerable people – which, like Instagram, can lead to significant mental health implications and developmental issues a result of their experiences in the visually focused app.
TikTok has already been banned in India, Indonesia and Pakistan, at different times, due to different substantive concerns, while it was also being hit substantial fines about failure to protect younger users from risk. The app is also under investigation in Italy for the death of a 10-year-old girl who reportedly participated in a TikTok trend while EU regulators are still scrutinizing the app’s practices to determine possible next steps.
With the app now on track to reach a billion users, the workload around these items only increases, which is why this new partnership with TSPA is so important from both an internal and external perspective.
As has been well documented, social platform moderators are exposed to extremely graphical, confrontational content on a daily basis and are often not adequately accounted for in view of the ongoing impact.
Ideally, this new partnership will help TikTok improve on both fronts and provide further guidance for the future development of its platform.