Fb gives cures to deal with EU issues about Kustomer deal

In this image from October 28, 2021, a smartphone with a meta logo and a 3D printed Facebook logo is placed on a laptop keyboard. REUTERS / Dado Ruvic / Illustration

BRUSSELS, Nov. 26 (Reuters) – Facebook (FB.O) has offered legal remedies to obtain EU antitrust clearance to acquire US customer service startup Kustomer, according to a filing from the European Commission.

Facebook, now Meta Platforms, submitted its package on Wednesday.

The EU competition auditor, who under its policy did not disclose details of the remedial measures, extended its decision deadline to January 28. He is expected to seek feedback from competitors and customers before deciding whether to accept the offer or ask for more.

The commission previously stated that the deal could affect competition and strengthen the U.S. social media company’s power in online advertising.

Facebook has received unconditional regulatory approval in the UK and Australia for the deal.

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Reporting by Foo Yun Chee; Editing by Kirsten Donovan

Our Standards: The Thomson Reuters Trust Principles.

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