Woolworths, Coles beg prospects to not attempt TikTok self-serve coin hack
A self-service hack went viral online, but supermarket chains have warned about it.
In the TikTok video, which has been viewed almost a million times, a Woolworths customer reveals a trick to speed up the check-out process.
She points out that vending machines have a coin slot that can be lifted with a secret slide so that shoppers can discard multiple coins at the same time rather than one at a time.
“Oi Aussies, did you know you can pull this up at Woolworths to drop your coins in when you have too many?” She wrote on the video.
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However, the coin deposit areas at the self-service checkouts are not intended for customer use, and Woolies has advised that lifting the cap can jam the machine if too many coins are inserted at the same time.
Hundreds of TikTok users have since responded with many “shocks” from the hack, while others have pleaded not to.
“Wait, I didn’t know that – I want to try that now,” wrote one person.
“OMG, I’m trying,” said another.
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But many Woolies employees hit back saying it was jamming the machines and “a pain in the butt for us and the customers”.
“No, don’t do that, the machine jams, then we have to repair it,” wrote one employee.
“You will end up waiting longer … a great way to block the coin slot that you have to put one at a time on a belt to be sorted so the machine knows what has been put in,” added another.
Others have suggested that the same can be done with Coles, but it is not recommended.
“The purpose of the coin door is to prevent dirt, food, and other small items from getting into the machine, which could lead to jams,” a Coles spokesman told news.com.au.
At Coles, the coins are counted one at a time, regardless of whether you used the single slot cover or raised the flap.
“However, we do not encourage customers to put in excess coins, ie a piggy bank full of coins.”